What's included
Upload as fast as you download. Critical for cloud workloads, backup, video conferencing and hosting your own services on-site.
A fixed public IPv4 on every business package. No paying extra to host a server, run a VPN gateway or expose a security-camera NVR.
Business customers jump the queue. Faster response times, direct lines to senior engineers and a dedicated account contact who knows your setup.
Real engineers in Gloucestershire, not a script in a call centre. Mon-Fri 9-5 by phone, 24/7 by email and the customer portal.
We watch the link from our side. Most issues we spot and fix before you've even noticed something's off.
Pro routers and switches as standard. Optional managed-WiFi, mesh and structured cabling for sites that need it.
How we connect you
We own every metre of our network, so your connection doesn't sit in a third-party queue when something goes wrong. Which one you get depends on what's already run near your site. Drop a postcode in and we'll tell you.
Full Fibre
100 Mbps – 10 Gbps
Pure fibre from our exchange to your front door, with symmetrical upload and download. No shared copper, no third-party cabinets between us and you. The speed on the tin is the speed at 9am on a Monday when your whole team is on Teams.
Best for
Offices, studios, labs, hospitality, anywhere always-on is non-negotiable
Fixed Wireless
Packages up to 1 Gbps
A short-range radio link from one of our masts to a small aerial on your building. Fast to install, no trenching, no phone line dependency. Ideal for rural sites where fibre hasn't reached yet, with the same service expectations as our wired product.
Best for
Farms, yards, workshops and rural business parks beyond the fibre footprint
How it works
No resellers, no opaque install windows, no phone loops. Here's exactly what happens from the moment you check coverage to the moment your team is online.
Drop your site postcode in and we'll tell you which technology serves your premises and what speeds are on the table.
We talk you through the right speed, redundancy options and SLA for the way you actually work, then put a quote in writing.
Our local engineers survey the site and book an install window. Typical turnaround is 2 weeks, faster on wireless.
Router, static IP, failover and site WiFi all configured on the day. You're trading before the engineer leaves.
Extras & Add-ons
Modern, cloud-hosted business phone systems on the same connection as your broadband. Keep your existing numbers, add desk phones, softphones and call menus as you grow.
Business-grade routers, managed switches and mesh-WiFi designed and installed for your site. We size, supply, configure and look after the lot so your connection actually reaches every desk.
Security camera systems we design alongside your broadband. Local recording for resilience, cloud backup for an offsite copy, viewable from any device with the right credentials.
Automated, encrypted backups that sit off-site so a fire, flood or ransomware attack on your premises doesn't take your business with it. Test restores included.
An ethernet leased line into your premises with full SLA, uncontended bandwidth and the speed you actually pay for, both ways. For sites where shared services aren't enough.
A second, diverse connection (typically Fixed Wireless alongside a fibre line) that takes over automatically if the primary drops. Your tills, phones and EPOS keep working.
Business add-ons are priced per site and per scale. Talk to us for a tailored quote.
Frequently asked
If the answer you're after isn't here, our support team would rather you drop us a line than guess. All the ways to reach us are on the contact page.
Yes. A single static IPv4 is included as standard on every business plan. Additional IPs and small subnets are available on request.
Yes. We can port existing geographic and non-geographic numbers onto our hosted VoIP service, or run alongside your existing PBX during a transition.
We can pair a Full Fibre primary with a Fixed Wireless standby (or vice versa) on the same router for automatic failover. Useful for card terminals, VoIP and anywhere a silent outage costs money.
Most business installs are booked within 2 weeks of placing an order. Fixed Wireless can often be quicker, sometimes a few days once the site survey is done. We'll commit to dates in writing before you sign.
Yes. Our network is QoS-aware and low-latency by design, which is what VoIP and real-time applications actually need. We can also provide site-to-site VPN between premises on our network, connecting multiple sites as one.
You get direct access to UK-based network engineers, not a first-line scripted helpdesk. Business accounts route straight to the on-call engineer without the usual gatekeeping.
Yes. We can provide SLAs on our business packages on request, with a committed uptime target, service-credit rebates for breach, and direct escalation to an engineer, not a ticket queue.
Yes. Every connection hands off over standard Ethernet, so if you already run your own edge device (Cisco, MikroTik, Ubiquiti, Fortinet, pfSense, whatever) you can plug it straight in. We deliver a working link and a static IP; what you put on your side of the line is up to you.
Customer Reviews
See what our customers are saying about their experience with Duplia.
“Game changing affordable internet!!”
R. O'Neil
“I can highly recommend Duplia!”
N. Steele
“Reliable Internet in a rural area.”
C. Furniss
“First class service and install from the start, three years later still faultless.”
M. Buckley
“Great service including the fact that you can actually speak to a real person on the telephone.”
C. Scott
“Excellent service in a house no other company would provide internet to.”
G. Hill
“Lifesaver for Rural Businesses. Stellar Service from Duplia Broadband.”
BS Honey Bees
“I can't rate these guys highly enough. From the first contact to the installation of our broadband, their customer service was excellent.”
N. Willerton
“Game changing affordable internet!!”
R. O'Neil
“I can highly recommend Duplia!”
N. Steele
“Reliable Internet in a rural area.”
C. Furniss
“First class service and install from the start, three years later still faultless.”
M. Buckley
“Great service including the fact that you can actually speak to a real person on the telephone.”
C. Scott
“Excellent service in a house no other company would provide internet to.”
G. Hill
“Lifesaver for Rural Businesses. Stellar Service from Duplia Broadband.”
BS Honey Bees
“I can't rate these guys highly enough. From the first contact to the installation of our broadband, their customer service was excellent.”
N. Willerton
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